Effective Date: October 4, 2026
Blue Drop ("we", "us", or "our") is a local delivery platform serving customers and businesses in Madaripur City, Bangladesh. Blue Drop provides grocery delivery, food delivery, pharmacy delivery, shopping and parcel delivery services.
This Privacy Policy explains how we collect, use, store and protect information when you use the Blue Drop mobile application, website and related services.
Depending on how you use Blue Drop, we may collect the following information:
We may use your information to:
Blue Drop may use location information to provide accurate delivery services, identify available services and help delivery personnel locate the delivery destination.
You can manage location permissions through your device settings. Disabling location access may affect certain Blue Drop features.
Where online payment services are available, payments may be processed through third-party payment providers. Blue Drop does not need to store your complete card or payment credentials when such information is handled directly by the applicable payment provider.
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers and partners when required to provide Blue Drop services, including delivery personnel, restaurants, grocery stores, pharmacies, merchants, payment providers and technology service providers.
Information is shared only when reasonably necessary to provide, secure or operate the requested service.
We may contact you through phone calls, SMS, email or in-app notifications regarding your account, orders, deliveries, payments, support requests and important service updates.
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary to provide our services, maintain records, resolve disputes, comply with legal obligations and protect our legitimate interests.
Blue Drop is not intended for children who are not legally permitted to use online services in their jurisdiction. We do not knowingly collect personal information from children without appropriate authorization.
Blue Drop may use third-party services for payment processing, maps, hosting, notifications and other infrastructure services. These providers may process information according to their own privacy policies and terms.
Depending on applicable law, you may have the right to:
If you want to request deletion of your Blue Drop account or personal information, please contact us using the contact details provided below.
Some information may need to be retained where required by law, legitimate business requirements or for resolving disputes.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
When changes are made, the updated version will be published on this page with a revised effective date.
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
Blue Drop
Madaripur City, Madaripur, Bangladesh
Email: support@bluedropbd.com
By using Blue Drop, you acknowledge that you have read and understood this Privacy Policy.